Yago Assistance
The simple and secure AR Remote Assistance solution
Secure, simple and individual
Yago Assistance is the secure, fully customizable AR remote support solution. It helps companies solve support cases faster, better and cheaper.
The app connects locally stationed experts with technicians in the field and supports them with video telephony, placing hints in AR, file streaming, and the ability to draw freely in the room in AR. This has been proven to lower error rates, shorten downtime, and reduce costs.
Benefits with Yago Assistance
Response time
Resolve problems worldwide in real time to minimize downtime and save costs
Scale know-how
Apply expertise where it has the greatest impact without wasting time.
Reduce travel costs
Remote just-in-time instructions eliminate time-consuming and costly travel.Functionalities
Work collaboratively in AR
Video calls enhanced by augmented reality capabilities between knowledge workers and frontline employees, customers or suppliers.
Live Pointers in AR
By setting pointers and being able to draw freely in space, instructions and assistance can be better communicated and are more accurately followed.
Flexible Installation
Depending on your needs, Yago Assistance can be installed in the cloud or on-premises on company-owned servers.
Highest security
Whether as a classic cloud installation or on-premises: Calls via Yago Assistance are end-to-end encrypted and thus absolutely tap-proof.
Modular development
Cost-effective implementation without having to purchase an "off-the-shelf" product - Yago Assistance offers the best of both worlds thanks to its modular design.
Yago Assistance in operation
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